Legal notice
Distributor: YuruYuru Japan
Representative: Reina Shirokura
Location: 1-67-8-609 Yamato-cho, Nakano-ku, Tokyo 165-0034, Japan
Email address: yuruyuru.japan0202@gmail.com
Sales price: The amount displayed on the product page (including tax)
Required fees other than the price of the product: Shipping fees
Shipping: Free shipping in the USA. For other countries, please see shipping charges at time of purchase.
Payment method and time of payment
Credit card: At the time of billing by your credit card company
Google Pay / Apple Pay / Amazon Pay / PayPal: When billed by the credit card company registered in your account.
Delivery time: Within 10 business days from the date of order, excluding weekends and holidays.
Method of delivery: Delivery to your home
About returns, defective products and cancellations
If you wish to return or exchange an item, please contact us beforehand by email.
We do not accept returns or exchanges in the following cases:
- Products that have been used even once
- Made-to-order or custom-made products
- Limited edition products with a particularly short sales period
- Products that have been damaged or defaced due to customer negligence (including packaging and accessories)
- Sale items
- Returns due to customer's convenience (wrong choice, change of mind, wrong order, etc.)
- Items that clearly show signs of use (e.g., stains, damage, odors)
Cancellation for customer's convenience is not allowed.
Return period: 14 days from delivery